Managed hosting
A managed environment for your information systems and portals, with the hosting setup shaped around your application’s needs.
- Hosting configuration and administration
- Environment and resource management
- Backup and recovery planning
OUR SERVICES
Care for the systems
your organisation relies on.
Hosting, maintenance and technical support, with clear responsibilities agreed around your system.
WHAT WE DO
Support for the whole
life of your system.
From the environment it runs in to the issues your team encounters, we bring the essential technical services together.
System maintenance
Ongoing technical care that keeps your system usable and helps address the small issues before they become bigger disruptions.
- Planned updates and technical upkeep
- Configuration and compatibility checks
- Issue investigation and resolution
Technical support
A clear route to help when something needs attention, with practical explanations and support grounded in how your system works.
- Technical troubleshooting
- Application and portal assistance
- Guidance for your system administrators
Service scope and responsibilities are agreed for each client. Support is available Monday–Friday, 9am–5pm UK time.
WHERE WE FIT
The technology behind
your everyday work.
We work with organisations that depend on digital systems to manage information, connect teams and give users access to services.
Information management systems
Applications that organise records, workflows and the information your team uses every day.
Online portals
Digital spaces where customers, staff or other users access information and services.
Operational applications
Business tools that need a maintained environment and ongoing technical attention.
A FEW PRACTICAL QUESTIONS
Before we begin.
Can you support a system we already use?
That is a good starting point for a discussion. We would first review the application, its technology and the access available to establish whether we can provide the support you need.
What is included in an ongoing arrangement?
The arrangement is scoped around your system. Hosting, maintenance and technical support can be brought together, with the specific tasks, responsibilities and support hours agreed before work starts.
Do you build new systems?
Our focus is hosting, maintenance and technical support for information management systems and online portals. Any development work or new functionality would need to be discussed and scoped separately.
How do we request technical support?
Use our Contact & Support form. If you do not yet have an arrangement, email contact@corebridgedigital.co.uk to discuss the system and the help you need.
Are support hours and response times fixed?
Our support hours are Monday–Friday, 9am–5pm UK time. Response expectations and any arrangements outside those hours are agreed in your service arrangement.
How is the service priced?
Pricing depends on your hosting requirements, the system’s complexity and the level of ongoing support. The service scope and cost are agreed together.
YOUR NEXT STEP
Start with the system.
We’ll help with the rest.
Email us to discuss your system. A short overview is enough: what your system does, where it is hosted and the support you are looking for.
A useful starting point
- Your system or portal’s purpose
- Your current hosting arrangement
- The technical challenges you face
- The ongoing support you need
contact@corebridgedigital.co.uk
Use our form to send an enquiry or report a technical issue.